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Privacy Policy

Last updated: January 2024

Introduction

DOMPTIMA Services Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Information We Collect

Personal Information

We may collect personal information that you provide to us such as:

  • Name, email address, and phone number
  • Billing and payment information
  • Property location and project details
  • Communication preferences
  • Profile information and preferences

Automatically Collected Information

  • Device information and IP address
  • Browser type and version
  • Usage data and analytics
  • Location data (with permission)

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to comments, questions, and customer service requests
  • Improve our platform and develop new features
  • Monitor and analyze usage and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following situations:

  • With Service Providers: We share information with technicians to fulfill your service requests
  • For Legal Reasons: If required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition
  • With Consent: When you give us explicit permission

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to processing of your information
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

Types of cookies we use:

  • Essential Cookies: Required for platform functionality
  • Analytics Cookies: Help us understand how you use our platform
  • Preference Cookies: Remember your settings and preferences

Contact Information

If you have questions or comments about this Privacy Policy, please contact us at:

Email: privacy@domptima.com

Phone: +234 809 123 4567

Address: Lagos, Nigeria

Questions about our privacy practices?

We're here to help. Contact our privacy team for any questions or concerns.

Contact Privacy Team